When accepting credit card payments, where should all relevant information be entered?

Entering all relevant credit card information into the supplier's reservation platform is essential for a number of reasons related to security, accuracy, and efficiency. This platform is typically designed to securely process payment transactions, ensuring that sensitive financial data is protected through encryption and compliance with payment card industry standards.

By using the supplier's reservation platform, agents can also ensure that the payment is accurately linked to the specific reservation or service being booked. This helps in maintaining clear records and facilitates easier retrieval of transaction details in the future if needed, such as for customer inquiries or dispute resolutions.

In contrast, recording credit card information in an office diary, on a paper receipt, or in personal notes raises significant security concerns. These methods of documentation are prone to loss or unauthorized access, increasing the risk of fraud and identity theft. Using secure systems helps maintain the integrity of the payment process, protecting both the client’s and the business's interests.