Active listening is characterized by which of the following?

Active listening is a communication technique that involves fully engaging with the speaker, demonstrating understanding, and responding thoughtfully. This approach goes beyond mere hearing, emphasizing the importance of connecting with the speaker's message and feelings.

Choosing to listen to help others and express empathy reflects the essence of active listening. It indicates a commitment to understanding not only the content of what is being said but also the emotions behind it. This fosters a supportive environment where individuals feel heard and validated, which is crucial in any discussion, especially in contexts like travel planning where customer needs and preferences play a significant role.

Other responses do not capture the fundamental nature of active listening. For instance, passively listening without response lacks engagement and feedback, while listening only for facts misses the emotional and contextual aspects of communication. Meanwhile, listening for interruptions focuses on the negative aspect of communication dynamics rather than the positive engagement that characterizes active listening.